FAQs
1. How do I process an exchange ?
Please reach out to us via our contact page and let us know your exchange issue. We will be sure to respond within 24 hours. We will respond with instruction to follow to process the exchange.
2. How can I become a DBC ambassador?”
Reach out to us via our contact page and allow us 24 hours to respond with instructions on applying for ambassadorship.
3. What if I purchase/use a product and don’t like it?
While we understand that selecting colors virtually can be tricky sometimes, we value your business and will honor an exchange of equal value or lesser value within 30 days.
4. How long after ordering will I receive my products?
Orders will be process with 72hours, once processed, you will receive a shipping confirmation and tracking. Orders will be shipped through USPS and shipping time will vary based on destination.